Provenir will be decommissioning OneLogin as the source to logging into ticketing system “Zendesk”. Starting June 16th, You will be accessing our ticketing service by navigating to https://support.provenir.com/.
Prior to June 16th, Please set your Zendesk password by following the steps below:
- Navigate to https://support.provenir.com/access/help
- Enter your email and press submit
- You’ll receive an email with a link to change your password. Click the link:
- This link will redirect you to a site that will ask to enter your new password. Please follow the password requirements and press submit.
- You are now logged into Zendesk!
You’re welcome to test your password by navigating to: https://support.provenir.com/access/normal and logging in using your email address and the password you have just set prior to June 16th .
If you have any questions please do not hesitate to email firstname.lastname@example.org